About Us

Johnathon Heide

Johnathon is a Missouri native with 28 years of plumbing experience. He began his plumbing career in 1998 and earned his Master Plumber license in 2004. In 2008, he founded J&N Plumbing Services in Frederick, Colorado, where he spent almost two decades serving homeowners and building a reputation for dependable service, honest communication, and quality workmanship. After returning to Missouri, Johnathon brought that experience to JNJ Water Heater Pro’s LLC, where he continues working alongside his family and treating every customer’s home with the same care and respect he would expect in his own.

Norma Heide

Norma brings more than 20 years of business management, marketing, and customer-service experience to JNJ Water Heater Pro’s LLC. Before moving to Missouri, she owned and operated A TBU Massage & Skin Spa in Thornton, Colorado, a five-star business that earned multiple awards from the city, Yelp, and Bioelements and received more than 1,200 five-star reviews. At JNJ, Norma oversees day-to-day operations, customer communication, scheduling, marketing, social media, bookkeeping, reviews, and follow-up, helping make sure customers receive dependable service from the first call through the completion of the job.

Joseph Fleming-Fabiano

Joseph has been learning the plumbing trade alongside his dad, Johnathon, since he was 18 years old. Over the years, he has gained hands-on experience with plumbing repairs, water heaters, installations, remodels, troubleshooting, and everyday service work.

Joseph is also a U.S. Army veteran and brings the discipline, teamwork, responsibility, and strong work ethic developed through his military service into the family business. At JNJ Water Heater Pro’s LLC, he continues building his skills as an apprentice while helping provide dependable service, quality workmanship, and family-focused care to every customer.